Shipping Policy


All orders submitted after our regular business hours will not get processed until the following business day. Our regular business hours are:

Monday 7:30 am - 5:30 pm
Tuesday 7:30 am - 5:30 pm
Wednesday 7:30 am - 5:30 pm
Thursday 7:30 am - 5:30 pm
Friday
7:30 am - 5:30 pm
Saturday 8:00 am - 4:00 pm
Sunday Closed

  • In stock orders typically ship within 24 hours, and items that are not in stock can usually be sourced very quickly to ship within 24 to 48 hours. Special order parts can take longer and will ship out as soon as they become available, usually in 2-5 business days.
  • All orders must be signed for upon delivery. If you are not going to be available at the ship to address at the time of the delivery, Fed-Ex will not leave the package at your address. If you want to waive the Signature Request, please make note of that in the text box before you submit the order. You will be responsible for all liability for any package left at your address, that you cannot locate, if we do send it without a signature. If that happens please call Fed-Ex at 1-800-463-3339 to see if they can assist you.
  • All estimated Shipping Charges are for Continental USA deliveries only. If you are ordering parts for any other destination, we will be in contact with you, via email, after the order is placed to get your approval for a more accurate shipping charge.
  • All Home Delivery/Ground orders do not have a guaranteed transit time (2-7 business days is common, depending on location)
  • Virtually any method of shipment is available upon request. Just tell us your needs and we will try to accommodate them. We can ship parts via Next Day Air, if a reasonable amount of time is given to allow for shipment processing.
  • We do not guarantee to have every item in our catalog in stock, nor can we guarantee that the manufacturers will maintain availability of every part listed in our catalog. Please contact us if you have any questions about part availability.

  • PLEASE NOTE: Please inspect all collision related items (hoods, fenders, bumpers) being delivered via truck shipment before signing for delivery.
  • PLEASE NOTE: We are not responsible for labor expenses, towing expenses, additional repair expenses, rental car expenses or other related expenses caused by the duration of time required for you to receive the part(s) you ordered.
Fed Ex Ground Service Map:


How shipping cost is calculated


When shopping online, shipping costs can seem confusing. Some sites offer flat-rate shipping (with an asterisk denoting exceptions in fine print), free shipping (usually with higher item prices to offset shipping costs and fine print about oversize items), etc. So we'd like to tell you how we calculate the shipping cost displayed on this website. At a high level the shipping charge on your order uses the weights and dimensions of each item in your shopping cart, and calculates the freight rates that our shipping carrier charges us to deliver those packages to your destination via the shipping method (standard ground, overnight, etc) that you have selected. At a detailed level, that calculation has a lot of variables (carrier, freight rates, ship from and ship to locations, method..) and is tricky to get 100% accurate. But we do our best to calculate the actual cost to ship your items without all the asterisks, fine print, and ambiguity.